Scaling Design: My Process for Building a Better System
In this case study, I share how we rebuilt our design system to support a growing product and team. From reorganising messy Figma files to standardising components and implementing design tokens, it’s a behind-the-scenes look at the practical steps we took to make our work faster, clearer, and easier to maintain.
Transforming a simple request into a scalable solution
This case study illustrates how a request for reminder emails evolved into a scalable transformation of Billhop’s payment approval process. By challenging initial assumptions and leveraging user feedback and data insights, we built a robust solution that improved payment success and led to better business transactions.
Payment approval time
↓20%
Streamlining Childcare Reporting for Fairer Parenting
This case study walks you through research, design, and prototyping phases as we tackle the headache of managing sick days for Swedish children. We've transformed a clunky, memory-reliant process into a streamlined, one-stop solution that slashes reporting time to under two minutes a day, ultimately giving parents more time for what truly matters: family (and, naturally, a well-earned cuppa).
